Lighthouse Business Manager Virtual Terminal

Lighthouse Business Manager Virtual Terminal


Lighthouse Business Manager (Lighthouse) Virtual Terminal allows owners to process New Sale, and Adjustment transactions separate from the POS.

Note: Lighthouse Virtual Terminal functions are available to owners only; these permissions cannot be delegated to any other merchant sub-users.


Logging In

  1. Log in to Lighthouse Business Manager.
  2. Navigate to Virtual Terminal on the left menu.

Note: Search existing transactions by date range or transaction detail (e.g., invoice ID, last four digits of credit card, name, etc.)

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New Sale

  1. Select New Sale from main Virtual Terminal screen.
  2. Enter the required information (invoice number, card number, and primary amount) as well as any additional specifics for this transaction, including an optional tip or   fee.
  1. Utilize the Purchasing Card Information section if paying with a purchasing card.
  2. Enter the Customer Information, if information like customer name and billing address is needed.
  3. Enter comments and transaction details in Miscellaneous Notes as needed.
  1. Submit the transaction.

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  1. After submission, you will receive a basic receipt that can be emailed or printed.

Note: After closing the receipt, refresh the page to view the transaction.

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Adjust

The   Adjust   function   is   only   visible   for   a   transaction   that   has   not   yet   been   submitted   for   settlement.

  1. Select the transaction you wish to adjust (you may need to utilize the search function).
  2. Select the Adjust action from the transaction line.

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  1. The invoice number will automatically populate. Enter the remaining required information (card number and primary amount) as well as any additional specifics for this transaction.
  1. Utilize the Purchasing Card Information section if paying with a purchasing card.
  2. Enter the Customer Information, if information like customer name and billing address are needed.
  3. Enter comments and transaction details in Miscellaneous Notes as needed.

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  1. Submit the transaction.
  2. The Sales Draft will display and can be emailed to or printed for the customer or your records.

Note: After closing the receipt, refresh the page to view the transaction.

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