Accessing Send Ticket Options in SkyTab POS

Accessing Send Ticket Options in SkyTab POS


Accessing Send Ticket Options in SkyTab POS

When the SEND button is pressed and held, POS users will be presented with three options:


    1. Send & Stay - Sends existing Ticket Items and stays within the current open ticket. 
    1. Send & Continue - Sends Ticket and Exits to Ticket Grid view. This is the current default behavior of the SEND button in the POS.
    1. Send & Logout - Sends Ticket and logs the current user out of the POS.


Use Cases:

  1. Send & Stay is most commonly used when an employee wants to send part of an order, such as an appetizer, back to the kitchen to be prepared while the rest of the order is collected and entered.
  2. Send & Continue is normally used when the order has been taken and is ready to be prepared by the kitchen.
  3. Send & Logout is most commonly used on shared stations. It is used to prevent another user from creating a new ticket with the wrong login.




    • Related Articles

    • Removing an Item During Order Entry

      Removing an Item During Order Entry This procedure can only be performed if the ticket has not been sent. Once the ticket has been sent, it will need to be voided. This procedure should take less than 1 minute. On your ticket, tap on the item you ...

    • Splitting a Ticket on SkyTab POS

      Splitting a Ticket on SkyTab POS Open the Ticket Please note that splitting tickets requires special permission in SkyTab POS. If you attempt this process and are prompted for a manager PIN, you do not have permission to split tickets. From the Open ...

    • Void an Item From a Ticket on SkyTab POS

      Void an Item From a Ticket on SkyTab POS Open the Ticket You will require permission to void items to complete this procedure. If you do not have this permission, you may need your manager's help to complete this task. From the Orders > Open tab, ...

    • SkyTab POS Training Videos

      Sky Tab POS Employee Functions Sky Tab POS: Ticket Functions Sky Tab POS: Item Functions Sky Tab POS: Customer Database Sky Tab POS: Clock In/Clock Out Sky Tab POS: Assigning Discounts Sky Tab POS: Payment Options Sky Tab POS: Host Mode Sky Tab POS: ...

    • Skytab Employee Permissions

      EMPLOYEE PERMISSIONS Permissions can be assigned to employees by navigating to Manager> Settings > Users Permissions are separated into two categories: Jobs Settings are specific permissions applied to the job regardless of the employee Employees ...