Battery Critical on SkyTab Glass

Battery Critical on SkyTab Glass


Battery Critical on SkyTab Glass



Battery Critical Error

If you receive this message, you need to charge your device immediately.

SkyTab Glass is designed to prevent certain payment-related activities when the battery level is too low to ensure the action will be completed.

While the battery is critically low, you will be prevented from:

  1. Taking a Payment
  2. Voiding or Refunding a Ticket
  3. Other activities related to payments




Correcting This Issue

This issue can be easily corrected by placing the SkyTab Glass device on a charger. Even if the battery level is critically low, the device will detect that it is charging and will allow you to complete all payment-related activities.



    • Related Articles

    • Payment Setup for SkyTab Glass

      Payment Setup for SkyTab Glass Before You Begin You will require manager permissions in SkyTab POS to complete this process. This process will take approximately 2 minutes to complete. This guide assumes that you have already set up your receipt ...
    • Enable Tip Prompt Per Payment Device for SkyTab Glass

      Enable Tip Prompt Per Payment Device for SkyTab Glass Description: Learn how to show Tip Prompts on the SkyTab Glass but not on other SkyTab devices. Note: You need manager permissions on your SkyTab POS to complete this process. If you have payment ...
    • Error Reloading Gift card - Code: 9842: Error Message: Card Type not recognized

      Error Reloading Gift card Permissions: This resolution requires no special permissions in SkyTab. Timing: This task will take approximately one (1) minute to complete. Reswipe Card Try attempting to swipe the gift card again. Type in the card number ...
    • Configure Receipt Tip Hints for SkyTab Glass

      Configure Receipt Tip Hints for SkyTab Glass Description: Learn how to configure tip hints for the SkyTab Glass receipt printer. Note: You need manager permissions to complete this procedure. Navigate to Manager > Settings > Hardware > Printers. ...
    • Printer Setup for SkyTab Glass

      Printer Setup for SkyTab Glass Description: Learn how to set up a WIFI connected receipt printer with an IP address for your SkyTab Glass. Note: You need manager permissions to complete this setup. If you do not have a WiFi network configured for ...