Enable Tip Prompt Per Payment Device In SkyTab POS

Enable Tip Prompt Per Payment Device In SkyTab POS


Enable Tip Prompt Per Payment Device In SkyTab POS


Before You Begin

You will require manager permissions in SkyTab POS to complete this process.

This process will take approximately 3 to 4 minutes to complete, depending on the number of pin pads you have to configure.

If you have payment devices which are not customer-facing, you may want to turn off tip prompts for those devices, while still allowing the tip prompt on other devices. Use this process to individually configure your pin pads for tip prompting.

Requirement - Configure Tip Hints for Receipts

Navigate to Manager > Settings > Hardware > Printers.

Select your Receipts printer from the list on the left.

Enter values for each of the tip hints as shown on the screen, then tap Save.

Requirement - Tips Settings for Business

To ensure tip prompts work properly or are disabled on individual devices, first navigate to Manager > Settings > Business > Advanced.

Verify the following toggles are set properly:

  1. Allow Tips Globally is set to ON
  2. Finalize Credit Card Payments Immediately with No Tip is OFF

If you changed the settings, be sure to tap Save.

Configure Credit Tender

Go to Manager > Settings > Payments and select Credit from the list of Tenders.

Set the Prompt for Tip on Payment Device to ON, and tap Save.

Configure Pin Pad(s)

Navigate to Manager > Settings > Hardware > Pin Pad.

If you need to enable tips on the device, set the Prompt for Tips toggle to ON.

If you need to disable tips on the device, set the Prompt for Tips toggle to OFF.

Be sure to tap Save once you are finished.

You will need to repeat this step only at each station with a payment device or on your SkyTab Glass devices.



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