Lighthouse Business Manager

Uber Eats Marketplace Installation Guide

Please follow the steps below to install the Uber Eats Marketplace integration.

Note: For POSitouch, Future POS, or Restaurant Manager merchants, all communication and data syncs need to be in place between your POS system and Lighthouse Business Manager. For assistance, please contact the Shift4 Support team. 

Installing the Uber Eats Marketplace Application

1. Log in to Lighthouse Business Manager.
2. Select Marketplace from the left navigation bar, then select Uber Eats. Click View details to access the Uber Eats application page.

3. Click Install.

(Note: If the application prompts you to “Request POS Upgrade,” you must click that and follow the prompts to arrange for a software update before you can continue with the installation.)

4. On the next screen, select Allow to continue the installation.
5. The application will begin installation into Marketplace. Once the installation process is complete, you will see a green checkmark on the Uber Eats application page. You will also see Uber Eats listed in the left navigation sidebar. At this point, you are now able to connect your Uber Eats account.
6. If you have not already done so, navigate back to the Uber Eats application page in Marketplace.

1. If you already have an account, click Login to Uber Eats account and follow the steps to log in to your account.

2. If you do not have a customer account, you will need to create one. Click Create Uber Eats Account and follow the steps to create an account. Once your account is created, you will need to log back in to your account via the Uber Eats application page in Marketplace.

7. Once you are logged in, you will be prompted to select a virtual restaurant. Choose the appropriate location (or virtual restaurant) and click Confirm.

8. At this point, you will now be able to:

3. Configure the Menu Manager: This is where you will be able to create and publish your online menu, which includes adding menu items and setting appropriate business hours. You can click here for additional instruction on setting up your Menu Manager.
4. Enable POS integration: To activate, toggle on the Send Uber Eats order to POS option from the application page in Marketplace.
5. Manage customer access: From the application page in Marketplace, you can open or close your restaurant on the Uber Eats platform simply by toggling the Restaurant is open in Uber Eats platform option on or off. When toggled on, customers will be able to find and order from your location via Uber Eats. When toggled off, you location will be unlisted.

Once installed, you also have the ability to manage your account and can uninstall the application at any time.

Need Help With Your Uber Eats Account?

If you are needing assistance with your account (i.e., making sure data is being pulled in correctly) or are just looking for general account information, please contact Uber Eats at restaurants@uber.com or 833.ASK.EATS (833.275.3287).

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