Transfer a Ticket to Another User

Transfer a Ticket to Another User


Transferring a Ticket to Another User

You will need manager or special permissions to complete this task.

This task will take approximately 1 minute to complete


Using your manager login, tap on the Order tab to see open tickets.


Select the Ticket(s) to Transfer

On the Open Tickets tab, tap on the ticket or tickets you wish to transfer to another user.


Press Transfer Button

Press the Transfer button as shown on the screen.


Select User and Transfer

Select a user from the list and press Transfer.

Only logged-in users will be shown in the list.

You will be returned to the Open Tickets tab and the tickets will now be owned by the user you transferred them to.




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